Politique d'expédition

Shipping Policy

Thank you for choosing Immortal Grafix for your wall art needs. We are committed to delivering high-quality products and a seamless shopping experience. Please review our shipping policy for details on how we handle shipping:

Processing Time:

  • The processing time for orders with Immortal Grafix may vary depending on the specific product, customization options, and shipping method selected. Immortal Grafix fulfillment service, and processing times can be influenced by factors such as production complexity, order volume, and the specific products you're are ordering.

Shipping Destinations:

  • Immortal Grafix offers worldwide shipping for orders. For country-specific shipping details, please contact us directly.

Shipping Methods:

  • We utilize a 3rd party shipping company for our products to be be able to be shipped worldwide. 
  • Shipping duration may vary, and overnight delivery is available depending on the specific location.  

Shipping Rates:

  • Shipping rates are calculated at checkout based on the weight of the order and the destination.

Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order using the provided tracking number.

Customs and Import Taxes:

  • Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Lost or Stolen Packages:

  • Immortal Grafix is not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier with your tracking information.

Address Accuracy:

  • Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Returns Due to Shipping Issues:

  • If your order is returned to us due to an incorrect address or any other shipping-related issues, we will contact you to arrange reshipment. Additional shipping charges may apply.

Contact Information:

  • If you have any questions or concerns regarding your order's shipping, please contact us at immortalgrafixart@gmail.com.